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Title: Student Office Assistant
Employee Classification: Stdt Office Asst
Division Name: Academic Affairs
Department: Center for Civic Engagement

Job Summary

The Student Office Assistant student staff are expected to be a positive representative of CCE using professional verbal and written communication skills while communicating with multiple audiences and supporting CCE’s equity, diversity, and inclusion principles.

The student staff will be expected to meet with their supervisor weekly as well as demonstrate excellent time management, project management, and multi-tasking skills necessary when working independently. Work-study-eligible students are encouraged to apply.

The Center for Civic Engagement is located at 300 W. North St., Normal, IL. However, occasional meetings and participation/work at events on campus will also be necessary.

- Answering the telephone in an informed, professional manner, transferring phone calls to staff offices, answering questions, and directing calls to proper campus resources.
- Greet guests in a customer-service-oriented, professional manner, offer directions as needed, and assist with requests.
- Support efforts to enhance accessibility on the CCE website.
- Perform general duties required to maintain office operations, such as distributing office mail, conducting website checks, helping organize office mailings, electronic filing, typing, working with spreadsheets, scanning, sorting documents, creating and designing documents, keeping the front desk clean and uncluttered, refilling resource supplies, remaining current on-campus information/resources, and attending regular staff training sessions.
- Provide departmental tabling at events and present general CCE presentations.
- Drive ISU Fleet vehicle to bring equipment to tabling and presentation events.
- Lift 20 pounds of equipment and use a wagon to bring equipment to events.
- Assist with other unit projects as needed.

Additional Information

The strategic plan for the Center for Civic Engagement (CCE) states that the vision of the department is “a more just and equitable world cultivated through the participation of all people in the co-creation of knowledge and collective action.” Its mission is to connect students, faculty, staff, and alumni with local, national, and global communities through meaningful civic engagement to promote the lifelong learning and development of active community members.”

In general, CCE is responsible for enacting Illinois State’s commitment to civic engagement and fostering a culture that values and rewards civic engagement. This is accomplished through a variety of programs and services with students, faculty, and staff, as well as in partnership with Bloomington-Normal community organizations. CCE’s work involves volunteering and service-learning, political engagement, and civic education.

CCE is unique in that it reports to both the Division of Student Affairs and the Division of Academic Affairs. The unit is comprised of 8 professional staff, 2 graduate assistants, and several student workers, interns, and fellows. While each staff member has specific responsibilities, the department operates as a team, and therefore, all staff are expected to support a variety of programs and services.

Student employees are eligible to participate in the University’s 403(b) Plan.  More information can be found here.

Pay Rate

$15.00/hour

Required Qualifications

- Students in leadership positions within Alternative Breaks (executive board, trip leaders, etc.) are not eligible to apply.
- All student employees in the Center for Civic Engagement must have good academic and disciplinary standing to obtain employment.
- Valid U.S. driver's license

Preferred Qualifications

- Proficient with Microsoft software (i.e., Word, Excel)
- Attention to detail
- Perform tasks promptly and professionally

Work Hours

Seeking availability Monday through Friday between 10:00 a.m. and 4:30 p.m. and other hours based on departmental needs. If your schedule can accommodate most of the available hours, please apply. Be sure to note the Special Instructions to Applicants. Other hours may be available for special events, with notice to staff members.

Functional Expectations

Must be able to complete the following with or without reasonable accommodations:

Lift up to 20 pounds.
Remain at a workstation for extended periods.
Move about in various locations across campus as needed to complete day-to-day work.
Effectively communicate on a daily basis.

Proposed Starting Date

5/12/2025

Required Applicant Documents

Resume, Reference List, Other (Class Schedule)

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Interested students should send a resume and two professional references to Afiwa TETE, Assistant Director for Co-curricular Programs, at atete@ilstu.edu
Applications will be reviewed as received.

Contact Information for Applicants

Afiwa TETE, Assistant Director for Co-curricular Programs, at atete@ilstu.edu

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.