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Title: Assistant Director, Data and Business Intelligence
Division Name: Student Affairs
Department: Career Services

Job Summary

Career Services’ mission is to empower and support Redbirds to achieve their professional goals by providing resources, experiences, and industry connections.

The Assistant Director for Data and Business Intelligence is a key member of the Career Services team who leads and collaborates on the collection, management, analysis, and reporting of data that informs strategic decision-making, operational effectiveness, and continuous improvement. This position provides leadership in developing and assessing career learning outcomes, facilitating graduate outcomes data collection, conducting business analysis, and delivering actionable insights through data visualization and strategic reporting.

Serving as a liaison between Career Services, campus partners, and external vendors, the Assistant Director ensures the integrity, accessibility, and usability of all Career Center data systems. The role also focuses on identifying process improvements, supporting data-informed decision-making across the department and Division of Student Affairs, and using data storytelling to report student, employer, and operational trends.

Additional Information

University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Salary Rate / Pay Rate

$5,088 per month

Required Qualifications

1. Bachelor's or equivalent degree in Business Administration, Business Analytics, Data Science, Statistics, or closely related field.
2. Three (3) years of full-time or part-time equivalent professional level work experience in project management, data analysis and reporting (Excel, Power BI, SQL, Tableau, etc.).
3. Excellent communication and storytelling with data.

Preferred Qualifications

1. Master’s degree in related field.
2. Experience working in higher education settings.
3. Experience managing CRM and/or SIS platforms.

Work Hours

Core work hours are 8:00am to 4:30pm, Monday through Friday

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Move about in various locations across campus as needed to complete day-to-day work.
3. Occasionally and with assistance, lift up to 30lbs for Career Services events/programs.

Proposed Starting Date

July 2025

Required Applicant Documents

Resume
Cover Letter
Reference List
Transcripts - See Special Instructions section for additional options

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Breanna Crippen
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Contact Information for Applicants

Breanna Crippen
Human Resources
309-438-8315
bcplese@ilstu.edu 

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.