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Division Name: Academic Affairs
Department: Special Education

Job Summary

This position serves as administrative support for the department and as receptionist and support to the advising staff in the Department of Special Education.

Additional Information

The OIE comprises seven units that operate interdependently to serve varied populations and achieve institutional goals.

University Benefit Highlights:

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/ 

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/ 

Salary Rate / Pay Rate

$19.06 - $19.71 per hour

Required Qualifications

1. High school graduation or equivalent
2. Twenty-four (24) months of work experience comparable to the third level of this series. This work includes performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database, and software packages. Knowledge of the organization, programs, practices, and procedures of a department/unit is central to the performance of the duties.

Preferred Qualifications

1. Exceptional communication skills and strong organizational skills.
2. Extensive office/clerical/administrative support experience with excellent people skills, patience, and ability to multi-task.
3. Possession of strong computer knowledge and skills, particularly in working with Word, Excel, Access, and Publisher programs.
4. Knowledge of department/advising unit, university procedures in various departments, and departmental programs.
5. Working knowledge of the Illinois State University Campus Solutions system and an understanding of the Student Warehouse Database system (COGNOS), Slate, and Achieve.
6. Attention to detail and understanding of the importance of completing a job thoroughly and working within given deadlines.
7. Ability to:
   a. retain and disseminate information in an accurate and professional manner.
   b. work with the public, under pressure, and with interruptions in a multi-functional office independent of supervision.
   c. adhere to high ethical standards, using good judgment, confidentiality, and discretion.
   d. provide suggestions and develop and initiate new procedures to enhance the efficiency of the unit.

Work Hours

Typically 9:00am-12:45pm Monday through Friday but can be flexible

Functional Expectations

Must be able to complete with or without a reasonable accommodation:

1. Remain at workstation for extended periods.
2. Effectively communicate on a daily basis.

Proposed Starting Date

December 2024

Required Applicant Documents

Cover Letter
Resume
Writing Sample (no specific prompt)

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

College transcripts (may be unofficial) may be faxed, mailed, delivered to Human Resources, or uploaded under optional documents prior to the posting close date. In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD-214, may be faxed, mailed, delivered to Human Resources in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

This position is represented by AFSCME Local 3236-Clericals.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

Contact Information for Applicants

Kira Shelton
Human Resources
kgshelt@ilstu.edu 
(309) 438-2120

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.