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Division Name: Finance and Planning
Department: Infrastructure Operations & Networking

Job Summary

This position serves as the Assistant Director of the Technology Infrastructure & Research Computing (TIRC) department. The primary duty of the position is the management of the network, wireless, and data communications unit. This includes hiring staff, managing the workload, delegating work to staff, scheduling, monitoring progress on projects, evaluating staff performance, discipline, and termination. Additional responsibilities include planning and controlling the unit's budget for maintenance, training, and projects; monitoring customer service requests/fulfillment; and process improvement.

Additional Information

Position Highlights:
There is the potential for a hybrid work schedule in this position within the State of Illinois. Illinois residency is required. Eligibility is based upon employee performance, appropriate remote working environment, and business needs.

University Benefit Highlights:

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/ 

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/

Salary Rate / Pay Rate

$115,000 - $120,000 annual

Required Qualifications

1. Master’s degree in Technology
2. Minimum 10 years of work experience which included working in/with all of the following:
   a. in technical and managerial roles relating to network infrastructure/architecture, internet connectivity, and wireless infrastructure
   b. with TCP/IP, OSI model, shared and switched media architectures and technologies, and routing protocols
   c. in a supervisory capacity managing schedules, hiring, professional development, and evaluating job performance
   d. utilizing a comprehensive understanding of cabling systems (STP, UTP, and fiber, COAX, wireless, digital circuits, etc.), network topologies , protocol models (TCP/IP) and architectures, and the corresponding hardware and software components (routers, switches, UPS, fiber switches, etc.)
   e. with network hardware (switches, routers, VSS, wireless controllers, gateways, ASA, etc.) and software components (Cisco and Arista CLI)
   f. in an enterprise and/or education environment
3. Experience working on NSF CC* grants including experience designing and building research networks.
4. Experience planning and leading the implementation of a Private 5G network.

Preferred Qualifications

1. Have a comprehensive understanding of:
   a. public (Internet) and private network architectures, integration technologies, and design strategies within the LAN and WAN including VOIP.
   b. cabling systems (UTP, fiber, COAX, wireless, digital circuits, etc.), network topologies, protocol models (TCP/IP) and architectures, and the corresponding hardware and software components (routers, switches, UPS, fiber switches, etc.).
2. Five or more years of experience in an IT-related field.
3. Experience working in a team-oriented collaborative environment.
4. Ability to:
   a. rapidly adapt and respond to changes in environment and priorities.
   b. understand basic electronic schematics, cable plant drawings, engineering and architectural prints, as well as technical manuals and materials.
   c. respond flexibly and positively in all circumstances and to work calmly under pressure.
   d. exercise good judgment and discretion, especially with regards to sensitive or confidential personnel or organizational matters.
   e. communicate effectively, in writing and verbally with co-workers and customers in both technical and non-technical terms.
   f. write sufficiently to draft professional reports and correspondence that is clear and concise
   g. work independently and to prioritize a heavy workload under the pressure of competing assignments
   h. work cooperatively with persons at all levels in the organization and the campus
5. Possess strong organizational and interpersonal skills, as well as numerical, analytical, and problem-solving skills
6. High attention to detail with a high degree of accuracy.

Work Hours

Core Hours: Generally normal business hours (8:00am - 4:30pm Monday through Friday); weekend or after-hours work may be required to support change management or disaster recovery.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Move about in various locations across campus as needed to complete day-to-day work.
2. Remain at a workstation for extended periods.
3. Distinguish colors on a monitor.
4. Effectively communicate on a daily basis.

Proposed Starting Date

March 2026

Required Applicant Documents

Resume
Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline:

Email: kgshelt@ilstu.edu 
Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Contact Information for Applicants

Kira Shelton
Human Resources
kgshelt@ilstu.edu 
(309) 438-2120

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.