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Title: Digital Learning and Instructional Support Specialist
Department: Special Education
Campus Location: Normal, IL

Job Summary

The Digital Learning and Instructional Support Specialist supports the development, delivery, and continuous improvement of the BAT Project’s online professional learning and technical assistance resources. This role works collaboratively with project staff to translate complex content related to Functional Behavior Assessments (FBAs), Behavior Intervention Plans (BIPs), and school-based behavior supports into clear, engaging, and accessible digital learning materials. The specialist assists with building and maintaining online modules, supporting the project website and learning management systems, and contributing to data collection, evaluation, and reporting activities. By focusing on quality, accessibility, and user experience, this role helps ensure that educators and school teams across Illinois can effectively access, engage with, and apply BAT Project professional learning resources.

Additional Information

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Illinois State University does not authorize out-of-state work.

Salary Rate / Pay Rate

$41.02 - $43.59/hour

University Benefit Highlights

- Insurance benefits, including health, dental, vision, and life 
- Retirement and supplemental retirement planning options 
- Tuition waiver benefits available to staff as well as their eligible dependents 
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks 
- Paid benefit time 
 
Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/ 

Required Qualifications

● Bachelor’s degree or equivalent professional experience in instructional design, digital learning support, training development, healthcare education, education, or a closely related field, as demonstrated through progressively responsible roles.
● Minimum of five (5) years of professional experience supporting digital learning, training, instructional materials, or standardized workflows in complex, regulated, or multi-stakeholder environments (e.g., education, healthcare, public service, or similar systems).
● Demonstrated understanding of K–12 special education frameworks and student support systems, including IEP development and implementation, gained through professional roles, advocacy, community engagement, or sustained self-directed learning and applied experience.
● Demonstrated experience developing structured instructional materials, such as training guides, workflow documentation, job aids, reference materials, or digital learning content, intended for adult learners or professional audiences.
● Proven ability to translate complex requirements, policies, or procedures into clear, user-centered documentation that supports consistency, accuracy, and implementation fidelity.
● Demonstrated proficiency using digital productivity, design, and collaboration tools (e.g., Microsoft Office Suite, Google Workspace, SharePoint, Canva, H5P, Adobe or comparable platforms) to support instructional delivery and documentation.
● Experience supporting remote or hybrid teams through standardized processes, shared digital systems, and collaborative workflows.
● Demonstrated ability to manage confidential or sensitive data, follow established data management protocols, and maintain compliance with applicable privacy requirements.
● Strong written, verbal, and technology-mediated communication skills, with evidence of producing polished, professional-facing materials.
● Demonstrated ability to manage multiple concurrent projects, meet timelines, and maintain attention to detail in fast-paced environments.
● Evidence of problem-solving and continuous improvement, including identifying inefficiencies, refining workflows, or improving instructional or documentation systems.

The BAT Project values diverse pathways to expertise and recognizes that meaningful understanding of special education systems may be developed through professional roles, lived experience, advocacy, or applied learning in real-world contexts.

Preferred Qualifications

● Demonstrated knowledge of adult learning theory applied in professional or clinical training contexts.
● Experience supporting statewide, multi-district, or large-scale professional learning initiatives.
● Experience supporting professional development or technical assistance for educators, paraprofessionals, or school-based teams, including work within statewide, multi-district, or large-scale professional learning initiatives.
● Strong visual and instructional design skills, including attention to layout, accessibility, branding, and learner experience.
● Experience contributing to continuous improvement cycles, including use of feedback, evaluation data, or quality standards to refine instructional materials.
● Familiarity with learning management systems (LMS) and online training delivery platforms, including supporting end users.

Work Hours

General work hours are M-F, 8am - 4:30pm.  Evening or weekend hours may be expected, depending on business need.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Remain at a workstation for extended periods
2. Move about in various locations on and off campus as needed to complete day-to-day work
3. Effectively communicate on a daily basis

Proposed Starting Date

3/1/2026

Required Applicant Documents

Resume/C.V.
Cover Letter
Reference List (specifically, the names, addresses, telephone numbers and email addresses of at least three professional references)

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply Now"

Contact Information for Applicants

Nikki Michalak
nakempe@ilstu.edu

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.