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Title: University Housing Services- Student Development-Summer Conference Representative
Employee Classification: Student Help Regular
Division Name: Student Affairs
Department: University Housing Services

Job Summary

The Summer Conference Representative is tasked with assisting the Student Development/Summer Conferences area with the closure and opening of the summer conferences season. This position would not be front facing to clients but would offer background support for front facing staff. The position would involve clerical work and data entry, inventory, and creating customer service initiatives.

Summer Conference Representative Responsibilities:
1. Track payments in summer conference management system
2. Upload new requests for summer conference housing and prepare appropriate paperwork
3. Run monthly reports of requests, revenue, and spaces used to share with key stakeholders`.
4. Assist with billing process of UHS Conference Room Spaces.
5. Conduct inventory of summer conference supplies as needed and provide information on restock needed.
6. Create customer service initiatives to be used in the summer with conference guests.
7. Present a good image of Illinois State University. Assist in setting a standard of customer service excellence for guests and visitors.
8. Assist with other duties and projects as assigned by the supervisor.

Additional Information

Student employees are eligible to participate in the University’s 403(b) Plan.  More information can be found here.

Pay Rate

$15.00/hour

Required Qualifications

- Available to work throughout the academic year.
- Adhere to the established dress code
- 2.4 cumulative grade point average at time of application.
- Good disciplinary standing with the University.
- Ability to think critically on the job and problem-solve as needed
- Ability to multitask and be flexible
- Ability to maintain confidentiality
- Attention to detail

Work Hours

UHS office hours: Monday-Friday, 8:00 AM – 4:30 PM, not to exceed 10 hours per week

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
-Effectively communicate on a daily basis.

Proposed Starting Date

November 2025

Required Applicant Documents

Resume & Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Contact Information for Applicants

For more information about this position, please email: cbrooki@ilstu.edu

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.