Job No: 512180
Work Type: On Campus
Location: Normal, Illinois
Title: Business Analyst
Employee Classification: Business Administrative Associate
Department: Office of Technology Solutions
Campus Location: Normal, IL
A Business Analyst is the liaison between University business partners and technology staff in Technology Solutions. Through their work, they ensure projects meet established objectives to benefit functional users. This position is primarily responsible for:
- Creating business cases
- Facilitating meetings
- Discovering, understanding, and documenting and/or improving processes
- Gathering and documenting requirements, business rules, and use cases
- Negotiating requirements on behalf of the business and IT
- Assisting with testing changes to ensure they meet requirements
Exceptional communication skills are critical to the success of this position. In particular, business analysts play a central role in aligning the needs of business units with the capabilities delivered by information technology and will serve as a "translator" between those groups. They handle multiple projects simultaneously, therefore, time management and organizational skills must be excellent in order to ensure quality work is consistently delivered.
Office of Digital Transformation and Process Improvement (ODTPI)
Using business analysis, process improvement, project and portfolio management methodologies, ODTPI staff partner with and work alongside our business partners to successfully achieve their goals, meeting University strategic goals, improving organizational processes, and ensuring successful delivery of project objectives.
Technology Solutions provides information technology products and services for the administrative and business functions of Illinois State University. Through our Technology Support Center and our highly trained staff, Technology Solutions looks to improve the campus experience for all students, faculty, staff, and the rest of the campus community.
Core Hours: 8:00am-4:30pm Monday through Friday; occasional weekend and evening hours as business needs dictate
Must be able to complete the following with or without a reasonable accommodation:
1. Remain at a workstation for extended periods.
2. Distinguish colors on a monitor.
3. Effectively communicate on a daily basis.
$50,000 - $65,000 annual
PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity
PLEASE NOTE: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.
College or university transcripts (may be unofficial) must be submitted prior to the application deadline in order to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.
In order to be eligible for Veteran's Preference points on the exam, a copy of your DD-214 must be submitted prior to the application deadline.
Transcripts and/or DD-214 paperwork may be faxed or mailed to Human Resources by the application deadline:
Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Campus Box 1300
Normal, IL 61790-1300
The Civil Service examination for this classification is based on your application materials. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.
This position is subject to a criminal background investigation based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity/Affirmative Action Employer.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.
Application Opened: CST
Application Closes: CST
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